MAVI STEP is a brand rooted in decades of experience in the shoe industry. Our team of specialists has utilized their expertise to create a brand that blends age-old traditions with modern innovations.
By examining the strengths and weaknesses of other shoe products on the market, we have developed a formula for creating the ideal products.
At MAVI STEP, we offer solutions that fully meet our customers’ needs. We are proud to offer professional advice and tips for shoe care, helping our customers preserve their comfort, health, and money, all while achieving excellent results.
The MAVI STEP Story
MAVI STEP was established in Ukraine in 1996 and has since been producing and selling shoe care products that meet international quality standards.
In 1996, we began wholesale purchases and sales of shoe care products from various manufacturers. By 1998, we had shifted our focus to offering premium products. In 2004, we established permanent partnerships with top European brands.
In 2008, we expanded our offerings to include products for foot and leg health. By 2010, we were producing anatomical, hygienic, orthopedic, and preventive insoles for shoes. We launched the MAVI STEP brand in 2011 and opened our first store in Kyiv in 2012. By 2016, we had opened our tenth MAVI STEP store.
From 2017 to the present day, our company philosophy has been centered around providing personalized customer service and making it our top priority and advantage.
Personalized Service and Product Options
For over 25 years, MAVI STEP has been addressing customer issues related to leather products and foot health. During this time, we’ve learned that the best way to fully resolve these problems is through personalized service. For instance, we may recommend different products to two different customers, even if their issue and the material or color of the product are the same, as there are many other factors to consider.
Here’s how we work:
- We review the order, reach out to the customer, and conduct an interview to determine if the ordered products will effectively address their issue.
- If the ordered products aren’t the best solution, we provide alternative options.
- We guide the customer on the proper usage of each product and share our expert techniques for achieving optimal results.
- We offer ongoing support and advice if the customer has any questions or concerns about using MAVI STEP products.
When ordering from other online stores for shoe care and foot health products, you’ll only receive the product itself. But when you shop with MAVI STEP, you’ll also receive:
- Personalized service. Our managers will determine if the ordered products will fully resolve the issue and recommend the best solution during the conversation.
- Expert shoe care methods. MAVI STEP is a team of seasoned professionals who have been restoring and caring for shoes and leather goods for decades. During this time, we’ve discovered techniques, such as the use of specific products to enhance each other’s effects, that were previously kept secret and used only by our masters. Now, we’re happy to share these techniques with our customers.
- Lifelong support. If you have any questions or challenges about using our tools or accessories, don’t hesitate to reach out to our MAVI STEP managers. We’re here to provide detailed advice, no matter how long ago you made your purchase. Quality customer service before, during, and after the sale is a top priority for us.
The Advantages of Using MAVI STEP Products
MAVI STEP provides care products for leather goods, including smooth leather, nubuck, suede, and more. Additionally, our brand offers orthopedic products for the prevention of leg and foot diseases, as well as shoe accessories.
- Our products undergo rigorous testing to ensure they don’t harm the health or appearance of shoes.
- They are made with high-quality organic components like natural waxes, oils, and fats.
- Our website provides detailed descriptions for each product and the ordering process is user-friendly, making it easy for you to find the right product and know how to use it.
- The MAVI STEP line is continuously updated with new and innovative products.
Why Choose MAVI STEP Products?
MAVI STEP offers:
- A wide selection of over 1000 items.
- Unique solutions for shoe and leather care, as well as foot and leg health.
- Products that have been proven effective through laboratory testing.
- Easy-to-use packaging, including jars and bottles in convenient sizes, plus accessories like sponges, sprayers, dispensers, and droppers.
- Affordable products that can last for 200-2000 pairs of shoes, depending on the product type.
- High-quality products at competitive prices.
- Quick shipping to Ukraine, the EU, and the UK.