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Privacy Policy

Last updated November 03, 2023

This privacy notice describes how MAVI STEP USA (‘Company’, ‘we’, ‘us’, or ‘our’), the operator of the official US online store at https://us.mavistep.com, handles your personal information when you visit our website or use our mobile app.

Summary

We collect information like your name, contact details, and payment info when you make purchases or contact us. We use this to provide our services, fulfill orders, and communicate with you. We share info with service providers and may transfer internationally. You have rights to access and control your data. Read on for more details!

Information We Collect

We collect information you provide like your name, email, address and payment info when you make purchases, contact us or create an account.

We also automatically collect device and usage data when you use our site or app, like IP address, browsing info and location. We use cookies too – see our cookie policy.

How We Use Information

We use your information to:

  • Provide our services
  • Create and manage your account
  • Process orders and payments
  • Communicate with you
  • Customize your experience
  • Improve our services
  • Market to you
  • Sharing Information

We share your information with:

  • Service providers like web hosting, payment processing, and analytics.
  • As required by law, like responding to subpoenas.

We don’t sell or share your data with third parties for marketing.

Your Privacy Rights

You have rights to access or delete your data, or opt-out of marketing communications. Contact us to make requests.

International Transfer

We store and process data in Ukraine, the US and other countries.

Data Retention

We retain data as long as needed to provide services or as required by law.

Security

We use security measures like encryption to protect your data, but no method is 100% secure.

Changes

We may update this policy as needed to comply with law. We’ll notify you of material changes.

Contact Us

Get in touch with questions or concerns at support@us.mavistep.com.

You can also access or delete your data – just contact us.

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